【Regarding Cutomer service】Try to reach out to us in Discord
Guys, try to reach out to us in Discord if you have any questions about the order or product updates.
It will be quicker than email and there're also other ppl will help you!
The delay for email will be relatively long cuz I have to address all the emails on my own everyday (the spam is so frequent I often missed the emails)
Also the shop online chat and Twitter message won't send me notifications when you send me something. Due the time zone or other reasons I might not actually be there even if my current status shows "online".
So I hope you can try to message me in Disc as far as possible for solving the problem sooner!
Here's the link: https://discord.com/invite/pPJN5xQRrm
Thank you! :)
Bonnie
06/11/2023